Post Implementation Optimization

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Smart Tech Inc's SPM Optimization framework helps clients obtain further operational and strategic benefits from their existing SPM solutions.

Many clients have made significant investments in their SPM platforms.   We provide a cost effective  Post Production Support service to help clients maintain their SPM platforms.  Additionally, with relatively minor  investment, the SPM platform can be leveraged to drive further operational and strategic benefits. 

Our production support model allows for 24/7 support for post go-live operations processes to provide client specific coverage. We maintain our clients SPM platforms, provide for required enhancements and also implement any required compensation plan changes. This dedicated team can also analyze the model and identify potential efficiencies that can be executed to drive process efficiency and effectiveness. Areas of focus are integration automation, plan standardization, end user reporting and management dash-boarding for business analytics.

From an SPM optimization perspective, Smart Tech employs an SPM Optimization framework to help clients identify and assess potential SPM enhancements.  Enhancements can range from minor workflow enhancements to incorporating additional functionality, such as Quota or Territory Management. The Return on Investment (ROI) of the SPM implementation increases as additional functionality and territories or organizational units are incorporated into the model.