Project and Program Management

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Smart Tech provides deep SPM project management expertise to help ensure projects are delivered on-time, on-budget and meet business objectives.

Smart Tech Inc. provides the following project and program management services:

1.    Project Management – SPM implementations can be complex undertakings, as they may involve multiple vendors, multiple internal stakeholders and have significant change management ramifications.  Smart Tech Inc. leverages its own SALE project management methodology for SPM implementations, which includes best practices for capturing SPM requirements, testing parameters and deployment / training.  Moreover, we are versed in the project management methodologies for the major SPM vendors.  We have also been successful in adapting client methodologies for SPM projects, allowing clients to maintain consistency with enterprise project management standards while allowing for SPM nuances.

2.    Project Recovery - Fast action is the key to avoiding losses associated with SPM project issues.  Smart Tech Inc. can help troubled projects get back on track and attain business case benefits. We begin by reviewing of the project's current state to identify the areas in jeopardy. Common areas of concern include scope, resource availability and/or capability, roles and responsibilities, testing, and project monitoring and control. We will present our assessment to the senior leadership team, recognizing the project's accomplishments to date, while calling out the major issues that caused it to veer off track. A corrective plan (typically including revised timelines and resourcing) is provided as part of this presentation.  Once the plan is accepted by the organization, our recovery experts can help lead the turnaround initiative.

3.    Vendor Management - SPM vendors are typically responsible for deliverables within a project, thus vendor management is a necessary component of project management. Smart Tech Inc. has the experience work on your behalf with vendors to ensure terms and conditions are met. If you already have a PMO in place, Smart Tech can help you add the proper governance necessary to manage your vendors effectively.  As the SPM experts, we know the pitfalls and act on your behalf as ‘the owner’s rep” to ensure all parties associated with projects meet their commitments. Managing scope and the contract while applying change management to the process provides the transparency required to achieve success.